Zoka Living and its subsidiaries and divisions, including zokaoil.com, respect your privacy. This Privacy Policy outlines the manner your data is collected and used by ZOKA™. You are advised to please read the Privacy Policy carefully. By accessing the services provided by zokaoil.com you agree to the collection and use of your data by zokaoil.com in the manner provided in this Privacy Policy.

If you have questions or concerns regarding this statement, you can contact us at +91 8929168286 (11:00 am to 7:00 pm) or email us at care@zokaoil.com on working days.

The Policy does not apply to the procedures and practices followed by entities that are not managed, owned or controlled by zokaoil.com or to the people that are not engaged, employed or managed by zokaoil.com. Through this document, we wish to make you:

Feel at ease while using our websites.
Feel confident while sharing information with us.
Aware that you may contact us with your questions or concerns about privacy on this website.
Aware that by using our websites you are agreeing to the collection of certain data.
Information that may be collected from you?

zokaoil.com collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our website and other websites accessible from them.

Kindly, note that zokaoil.com does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does zoka™ have access to, or store, your complete card account information.

We may collect additional information in connection with your participation in any promotions or contests offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and website use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the website. While you use our website, we may have automatic access to (receive and collect) certain anonymous information in standard usage logs through our web server, obtained from “cookies” sent to your browser from web server cookies stored on your hard drive, including but not limited to:

Computer-identification information.
IP address, assigned to the computer which you use.
The domain server through which you access our service.
The type of computer/mobile/tablet/e watch/digital assistant you’re using.
The type of web browser you’re using.
While you are transacting on our website personally identifiable information collected about you may include:

First, middle and last name.
Email addresses, birth date, zodiac sign, anniversary date.
Contact details including phone numbers.
PIN/ZIP code.
Demographic profile ( like your age, gender, occupation, education, address and durables owned )
Personal preferences and interests ( such as books, movies, music and so on )
Your opinion on services, products, features on our websites.
We may also collect the following information about :

The pages you visit/access.
The links you click on our website.
The number of times you access the page.
Things you view, add to bag, add to wish list.
Other websites you open simultaneously while browsing on ours
You may terminate your account at any time by writing to us at care@zokaoil.com , from the email ID you have used for creating your account login, and mentioning “Please close my zokaoil.com account” in the subject line. We will disable access to your account within 2 working days of receiving your mail. However, your information may remain stored in archive on our servers even after the deletion or termination of your account.

SECTION 1 – CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at care@zokaoil.com or 382, Ground Floor, Pocket 1, Paschim Puri, Delhi West, New Delhi 110063

SECTION 2 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 3 – Hostinger

Our store is hosted on Hostinger Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Hostinger data storage, databases and the general Hostinger application. They store your data on a secure server behind a firewall.

Payment:
If you choose a direct payment gateway to complete your purchase, then WooCommerce stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read WooCommerce Terms of Service (https://www.WooCommerce .com/legal/terms) or Privacy Statement (https://www.hostinger.com/legal/privacy).

SECTION 4 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 5 – COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows WooCommerce to store information about your session (referrer, landing page, etc).
_WooCommerce _visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_WooCommerce _uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 6 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Policy update

We reserve the right to change or update this policy at any time by placing a prominent notice on our website. Such changes shall be effective immediately upon posting to this website.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, or by means of a notice on our homepage.

If we decide to make changes in our email practices, we will post those changes to this privacy policy, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

You can offer your views, suggestions, if any, by submitting the filled in feedback form online.

Contact information

Zoka Living (zokaoil.com)
382, Ground Floor, Pocket 1, Paschim Puri, Delhi West, New Delhi 110063
Or
care@zokaoil.com or +91 8929168286